Back online.

🚚 Free Shipping on All Products

Jaadi Kadai

Privacy Policy

This policy explains what personal information we collect when you use our website, how we use and protect it, and the choices you have. We only collect what we need to run our store and fulfil your orders. By using our website and placing an order, you consent to the practices described here.

Information We Collect

When you shop with us, create an account, or contact us, we may collect your name, email address, phone number, delivery and billing address, and order details. If you sign in with Google, we receive your name and email address from your Google account to create and access your account. We also collect limited technical data automatically — such as your IP address, device/browser type and pages viewed — through cookies and analytics. We do not collect or store card or bank details; payments are handled directly by our payment partner.

How We Use Your Information

We use your information to process and deliver your orders, send order updates, respond to your enquiries, keep your account secure, prevent fraud, improve our website and service, and meet our legal obligations. With your consent, we may send occasional offers or newsletters — you can unsubscribe at any time.

Sharing Your Information

We share your details only with the partners needed to run the store and complete your order — our payment gateway (Razorpay) for secure payments, our courier/logistics partners for delivery, and the service providers who help us operate the site (such as hosting, email and analytics), under confidentiality. We may also disclose information where required by law. We never sell your personal information to anyone.

Third-Party Links & Services

Our website may link to, or rely on, third-party services such as the payment gateway, courier partners, Google and social media. Those services have their own privacy policies and handle your data under their own terms — we are not responsible for the content or privacy practices of external sites. Please review their policies before sharing information with them.

Cookies

Our website uses cookies to keep you signed in, remember your cart and wishlist, and — with your consent — understand how the site is used. You can manage your choices any time using the “Cookie Settings” link in the footer. See our Cookie Policy for full details.

Data Security

We take reasonable measures to protect your personal information. Payments and sign-in are handled over secure, encrypted connections, and sensitive payment data never touches our servers. No method of transmission or storage is completely secure, but we work to protect your data and review our safeguards regularly.

Data Retention

We keep your order and account information only as long as needed to provide our services and to meet legal, accounting and tax requirements, after which it is deleted or anonymised.

Children's Privacy

Our store is intended for adults (18 years and older). We do not knowingly collect personal information from children. If you believe a child has provided us their information, please contact us and we will delete it.

Your Rights

You can ask to access, correct, or delete your personal information, request a copy of it, and withdraw consent for marketing messages, at any time by contacting us through our Contact page. We will respond in line with applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date, and your continued use of the website means you accept the updated policy.

Grievances & Complaints

If you have any concern or complaint about how your personal information is handled, please reach out through our Contact page. We take privacy concerns seriously and will address them promptly, in line with applicable Indian data-protection law.

Contact

For any questions about this Privacy Policy or your information, please reach us via our Contact page.